Contact

Contact Us

We'd love to hear from you. Whether you have a question about your order, need styling advice, or simply want to say hello — our team is here to help.

Email: Hello@roselynatelier.co.uk
Phone: +44 800 229 4125

Business Hours

Monday – Friday, 9:00 AM – 6:00 PM
Saturday - Sunday, 11:00 AM-4:00 PM

We typically respond within 24 hours.

Company Information
Store Name: RoselynAtelier
RoselynAtelier is a trading name of Usubov LLC

7901 4th St N, Ste 300, St. Petersburg, FL 33702, USA

Warehouse / Returns Address: P01, Old Power Station, 121 Mortlake High Street, London, SW14 8SN, United Kingdom

Frequently Asked Questions

How long does delivery take?
Standard UK delivery takes 3–5 working days (Monday–Friday) from dispatch, with orders processed in 1–2 business days. Express delivery is available at checkout for 2–3 working days.

Can I return my order?
Yes. You have 30 days from the date of delivery to return any unworn items with original tags attached. Please visit our Return Policy page for full details.

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Diners Club, and Discover, plus PayPal, Google Pay, Apple Pay, and Shop Pay. All prices include VAT — the price you see is the final price.

How can I track my order?
Visit our Track Your Order page and enter your order number and email address to view real-time tracking updates.

What if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery at hello@roselynatelier.co.uk with photos of the issue. We will arrange a free replacement or full refund.