Privacy policy

Last updated: June 2026

Roselyn Atelier ("we", "our", "us"), managed by Usubov LLC, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.

This policy applies to all information collected through our website roselynatelier.co.uk and any related services, communications, or interactions.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Place an order on our website
  • Create an account
  • Subscribe to our newsletter
  • Contact our customer service team
  • Browse our website

Personal information may include:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by our payment providers — we do not store card details)
  • Order history and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your enquiries and provide customer support
  • Improve our website, products, and services
  • Send marketing communications (only with your consent — you may unsubscribe at any time)
  • Comply with legal obligations

3. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience. These include:

  • Essential cookies — Required for the website to function correctly (e.g., shopping basket, checkout)
  • Analytics cookies — Google Analytics, to understand how visitors interact with our website. This data is used solely to improve our services
  • Marketing cookies — Used to deliver relevant advertisements and measure their effectiveness, including the Meta (Facebook) Pixel

You can manage your cookie preferences through our cookie banner and your browser settings at any time.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Payment processors — To process your transactions securely (e.g., Shopify Payments, PayPal, Klarna/Clearpay)
  • Shipping partners — To deliver your order
  • Analytics and advertising providers — Google Analytics and Meta, for website usage data and advertising measurement
  • Legal authorities — If required by law or to protect our legal rights

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including to satisfy legal, accounting, or reporting requirements. If you wish to have your data deleted, please contact us.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:

  • Right of access — You may request a copy of the personal data we hold about you
  • Right to rectification — You may request that we correct any inaccurate or incomplete data
  • Right to erasure — You may request that we delete your personal data, subject to legal obligations
  • Right to restrict processing — You may request that we limit how we use your data
  • Right to data portability — You may request a copy of your data in a structured, commonly used format
  • Right to object — You may object to our processing of your data for marketing purposes
  • Right to withdraw consent — You may withdraw your consent to receive marketing communications at any time

To exercise any of these rights, please contact us at info@roselynatelier.co.uk. We will respond to your request within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmitted between your browser and our website is encrypted using SSL technology.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.

Data Controller: Usubov LLC Email: info@roselynatelier.co.uk Phone: +44 800 229 4125 Hours: Monday – Friday, 8:00 AM – 12:00 AM (midnight) GMT

Roselyn Atelier, managed by Usubov LLC P01, Old Power Station, 121 Mortlake High Street, London, SW14 8SN, United Kingdom